Refund policy

Returns Policy

We want you to shop with confidence at EGPharmers.

  • We offer a 30-day return policy from the date you receive your order

  • Items must be unused, unopened, and in original packaging

  • For hygiene and safety reasons, opened supplements cannot be returned unless faulty

  • If your item arrives damaged or incorrect, please contact us immediately

How to Request a Return

To start a return, please email us with your order number and reason for return:

📧 egpharmersuk@gmail.com

Our team will guide you through the next steps.

Refunds

  • Once we receive and inspect the returned item, we will notify you

  • Approved refunds will be processed back to your original payment method

  • Refund processing times may vary depending on your bank or payment provider